Frequently Asked Questions
Everything you need to know about your Ringke experience.
How do I ensure I am purchasing an authentic Ringke product?
To ensure authenticity, always purchase directly from our official website or authorized retailers. Every genuine Ringke product features high-quality packaging and our distinct branding logo.
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-21 business days depending on the destination.
Are Ringke cases compatible with wireless charging?
Yes, most Ringke cases are designed to be thin enough to support Qi-standard wireless charging. We recommend checking the specific product description for MagSafe compatibility details.
What is your return policy for electronics accessories?
We offer a 30-day return policy for items in their original, unused condition with all packaging intact. Please contact our support team to initiate a Return Merchandise Authorization (RMA).
Do you offer a warranty on your screen protectors and cases?
Ringke provides a limited warranty against manufacturing defects. This does not cover normal wear and tear, accidental damage, or improper installation by the user.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various digital wallets to ensure a secure and convenient checkout process.